Egyptian Customer Visits RY-ELE Factory to Explore Relay and Socket Solutions
Introduction
In October, RY-ELE welcomed a valued customer from Egypt for an in-depth factory visit. The visit aimed to strengthen business cooperation and provide hands-on experience with RY-ELE's full range of industrial control components — from relays and sockets to solid-state relays and terminal blocks. This meeting marked another important step in expanding RY-ELE's partnerships across the Middle East automation market.
Factory Introduction and Company Overview
The visit began in the meeting room, where our team gave a professional PPT presentation introducing RY-ELE's factory overview, production capabilities, quality management system, and international certifications. The presentation also highlighted the company's strong R&D capacity, product diversity, and one-stop manufacturing advantage.
After the session, the Egyptian customer expressed positive feedback, noting that RY-ELE's facilities and technical strength left a strong impression and built confidence in future cooperation.
Product Demonstration and Technical Discussion
Following the introduction, the customer visited RY-ELE's product display board, which showcased the company's complete product portfolio. During the discussion, the customer showed strong interest in the 18F-2Z-C5 and 18F-4Z-C5 European-type relay sockets, as well as the RYF08A series economical relay base.
The customer also brought sample parts from their current suppliers for reference. In response, RY-ELE's engineers presented our RYER, RXS, XS, and RYMK series relays, along with compatible bases including 18F-2Z-C5, 18F-4Z-C5, and 10F-3Z-C4, for detailed comparison and testing.
Based on the customer's annual demand and target pricing, RY-ELE provided an on-site quotation and discussed possible cooperation terms.
Expanding Product Interest
As discussions continued, the customer became interested in other RY-ELE product lines, including the RYSSR narrow-type solid-state relay and UK series screw-type terminal blocks.
We demonstrated the features of these products — compact structure and stable performance for the RYSSR series, and secure screw connection and flame-retardant housing for the UK terminal blocks, ideal for industrial control panels.
The customer praised the breadth and professionalism of RY-ELE's product offerings and appreciated the opportunity to explore potential long-term cooperation in multiple product categories.
Cultural Exchange and Hospitality
During lunch, our team invited the Egyptian guests to enjoy a traditional Chinese meal in the company canteen. The guests complimented the food and expressed appreciation for the hospitality and cultural warmth, which further deepened the friendly relationship between both parties.
Future Cooperation Outlook
Before departure, the customer took relay and socket samples back to Egypt for further testing and performance evaluation. They shared a very positive impression of RY-ELE's professionalism and product quality, and expressed hope for long-term cooperation in the near future.
Both parties look forward to expanding collaboration in relay distribution and industrial automation solutions throughout the Middle East region.
Conclusion
The visit from the Egyptian customer reaffirmed RY-ELE's commitment to global cooperation and product excellence. Through professional presentation, on-site comparison, and open discussion, RY-ELE demonstrated its ability to deliver reliable, cost-effective, and technically advanced control components that meet diverse international standards.
